We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. We have provided a number of ways for our Customer Care team to help you.
- Online Form
- Snail Mail
EMAIL: For product Information, customer support or assistance:
FOR SERVICE INQUIRIES OR ASSISTANCE:
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. sjginns.com customers may also use our toll free telephone support center to contact a service representative during regular business hours.
Live Customer Care Center
Monday to Friday 8:00am to 5:00pm Office Hours/ 7:00am to 4:00pm PARTS/Whse (EST)
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.